Last week, the Case Management Society of America held its annual conference in Providence Rhode Island. Four important papers were released that all case managers can use and share with patients and families, physicians, health systems, payers, and case managers from...
At a meeting I attended a few weeks ago, Nancy Skinner shared a new program she was delivering. The title, Does Your Mother Know What You Do? This is a common question in case management circles because we can’t understand why no one recognizes our work. Not...
Being a case manager is not easy. We must go against the grain and stand up for our patients and their families. When everyone is saying no – we say why not. Most times, we can work things out and meet the needs of the patient, their family, the payer, and the...
Happy Case Management Week! This is a week that professionals specializing in case management take time to ‘toot’ their own horn. If you, a family member, or a friend ever had a case manager, you know they are special people. In this post, I want to...
I just heard that a good friend and colleague passed away and wanted to share a little piece of her legacy in this week’s post. Karen Zander, RN, MS, CMAC, FAAN, Ph.D. (Hon), was an icon in the practice of case management. She inspired many through her consulting...