I was talking to my nephew over the weekend. He is a general manager at a restaurant in Philadelphia. As part of his role, he is responsible for hiring staff and overseeing the restaurant’s day-to-day operations. We were talking about how hard it is to...
Waiting is something we all experience on a daily basis. We wait in supermarkets, on the drive to and from work, at missed lights, in traffic jams, and so many other aspects of our daily lives. So why was waiting one of the most difficult challenges I endured as a...