Being in the hospital alone and not knowing what is happening is scary and stressful. Patients and families need information to know they are not forgotten, especially when the healthcare team doesn’t know what is happening. As healthcare professionals, we know...
You never know where scanning on social media will take you. Recently, I saw a post from a Patient Advocate colleague Lori Schellenberg that caught my eye. Her post said – the willingness to listen is the biggest and most important action we can take! I clicked...
As a nurse, I loved to work 3-11 shifts. One of the tasks we were responsible for was PM care. PM care was the time when we would help our patients get ready for bed. When I worked in ICU, many of our patients were sedated or unconscious, so PM care was when we would...
I got a call from a woman whose husband is in a nursing home for rehabilitation. He is 40 years old and suffered an accident leaving him a tetraplegic. We will call him John. He was in acute rehabilitation and was sent to the nursing home for continued rehab. He likes...
In a recent doctor’s appointment with a client, I learned her liver enzymes were elevated. The doctor seeing her is a hematologist. He ordered a few tests as the client’s chief complaint was extreme fatigue. Once the labs were back, he looked over her...
