I recently attended a conference titled the International Conference on Patient Advocacy. The meeting brought together advocates from around the world to learn, network, and celebrate their work in patient advocacy. One of the attendees, Elizabeth Bailey, brought a...
It is hard to say you are sorry. Many of us struggle to find the best way to say we are sorry when something happens in our lives. Some people lose years of their lives being estranged from a friend or family member because they don’t know how to say they are sorry. ...
We have all heard the quote, “To err is human, to forgive divine.” It was first talked about in an Essay on Criticism by Alexander Pope in 1711. The term, To Err, Is Human, surfaced again in November 1999 when the U.S. Institute of Medicine wrote the report...
