Many good outcomes happen in healthcare. In this post, I want to share an example that shows when the system works, it works well. I had such a case a few years ago where I was asked to work with a man who hurt his back while working as a pipefitter in Jacksonville,...
Last week I had a colonoscopy at Cleveland Clinic Florida Outpatient Department. I am glad to report that the System Worked and I had a good experience! Here are the highlights! After I registered and waited for 20 minutes, I was brought back to the back by Kathleen,...