Over the weekend, I watched several college basketball games. I like college basketball as it is all about heart and soul. As I watched, I recalled how I got interested in the sport. I remember back to March of 1986 when I did a few home care cases for extra money....
What is a ChatBot? Take a few minutes to read this article to learn more. Chatbots, artificial intelligence, and machine learning tools are becoming part of everyday life. Here is an example of a recent run-in I had! I was trying to upgrade my Vimeo account and had a...
To be an active healthcare team member, you must start with being organized. Here are some ways to get started: Be aware of who’s who. In your doctor’s office, ask to meet the office manager. When you meet them, ask for their business card. Let them know when things...
Hope for the Best and Be Prepared For The Worst is a quote by Maya Angelou that we must remember when entering the healthcare system. Recently, I met a woman who had an elective knee replacement. The Orthopedic Surgeon is part of a bundled payment program, which means...
In my last post, I talked about talking to your healthcare team. In this week’s post, I wanted to discuss building trust with your health insurance company. The first thing I suggest when you have a question for your insurance company is to look at your member...