When the System Works: It Works Well

When the System Works: It Works Well

Many good outcomes happen in healthcare. In this post, I want to share an example that shows when the system works, it works well. I had such a case a few years ago where I was asked to work with a man who hurt his back while working as a pipefitter in Jacksonville,...

Patient Centered Care for Real

Patient Centered Care for Real

Over the weekend, I watched several college basketball games. I like college basketball as it is all about heart and soul. As I watched, I recalled how I got interested in the sport. I remember back to March of 1986 when I did a few home care cases for extra money....

Communicate with ChatBots Without Losing Your Mind

Communicate with ChatBots Without Losing Your Mind

What is a ChatBot? Take a few minutes to read this article to learn more. Chatbots, artificial intelligence, and machine learning tools are becoming part of everyday life. Here is an example of a recent run-in I had! I was trying to upgrade my Vimeo account and had a...

10 Tips on Being an Active Member of YOUR Healthcare Team

10 Tips on Being an Active Member of YOUR Healthcare Team

To be an active healthcare team member, you must start with being organized. Here are some ways to get started: Be aware of who’s who. In your doctor’s office, ask to meet the office manager. When you meet them, ask for their business card. Let them know when things...

Hope For The Best and Be Prepared For The Worst

Hope For The Best and Be Prepared For The Worst

Hope for the Best and Be Prepared For The Worst is a quote by Maya Angelou that we must remember when entering the healthcare system. Recently, I met a woman who had an elective knee replacement. The Orthopedic Surgeon is part of a bundled payment program, which means...

Building Trust with Your Health Insurance Company

Building Trust with Your Health Insurance Company

In my last post, I talked about talking to your healthcare team. In this week's post, I wanted to discuss building trust with your health insurance company. The first thing I suggest when you have a question for your insurance company is to look at your member...

Talking to your Healthcare Team

Talking to your Healthcare Team

I cannot stress enough the importance of talking to the healthcare team. Doing this can be intimidating as you know you are not at the same level as the doctors, nurses, pharmacists, and other healthcare team members. When I was a patient being treated for a Brain...

Subscribe To Our Newsletter

Subscribe To Our Newsletter

Join our mailing list to receive the latest news and updates from our team.

You have Successfully Subscribed!

Pin It on Pinterest

Share This