The healthcare industry has made substantial gains over the past ten years with the implementation of technology and the realization that consumers are the most important members of the healthcare team. Today, most hospital systems and physician practices have...
Sy Simms coined the phrase, An Educated Consumer is Our Best Customer. Today this is true not only in the retail industry but also in healthcare. Because quality, safety, and value are tied to hospital and physician reimbursement rates, patients have a great deal of...
Transitions of care occur when a patient moves from one setting to another. Transitions are when the patient is most at risk for a medical error or injury to occur. To prevent unintended injuries and setbacks there is a focus throughout the healthcare industry to...
October is Breast Cancer Awareness Month. To bring awareness and hope, I share a note Betty Stover, a good friend and colleague wrote about her experience as a Breast Cancer Survivor. I hope her words will give all who read this post hope, strength and courage. ...
Last week I was invited to attend a patient reunion at HealthSouth Rehabilitation Hospital in Sunrise Florida. I was a patient at HealthSouth after I completed chemotherapy to treat the Brain Tumor I was diagnosed with in November 2014. Once the course of chemotherapy...
