This Thanksgiving is special for me as I remember my tenth anniversary of being diagnosed with Central Nervous System Lymphoma. Looking back over the last ten years makes me grateful that I am still here. Facing your mortality and looking at an uncertain future is...
I have been involved in some complex and challenging cases lately. As I reflect on my role, I realize that my role is mainly as a disruptor. Yes, case managers are disrupters. We are in place to disrupt the status quo. If you have not experienced the healthcare system...
I don’t talk politics on my Blog, but I want to remind everyone registered to vote in their state to make sure they vote on or before November 5th. Don’t say or think your vote doesn’t matter. IT MATTERS! Voting on November 5th is probably the most important thing you...
The healthcare system is complex, fragmented, and costly. People (patients and caregivers) are caught in the middle and struggle daily to make sense of a convoluted system that works like no other service industry we utilize daily. So, how does the average consumer...
It’s Case Management Week, and I want to share a story about my first encounter with a patient, which led me to a career in case management. I first learned about case management in 1984 when I worked in Philadelphia in the Respiratory ICU. I was caring for a...