Most of us are used to waiting for things — in line at the grocery store, at a red light, or for the coffee to finish brewing. How much waiting each of us can tolerate is deeply individual. But waiting in a healthcare setting is a different kind of waiting. It carries...
Using patient portals is a critical part of care coordination and helping the patient be an active member of their team. So why are they so difficult to use as compared to other industries? Think about other systems you have learned how to use over the past few...
In theory, your primary care physician (PCP) is the quarterback of your care. Managed care was designed so that every person had a PCP who knew them, followed them over time, and helped manage their health. In return, the managed care company paid the PCP a...
Last week, in Part One, I talked about the Discharge Planning Process. In Part Two, I wanted to continue the discussion and expand on how effective discharge planning can improve outcomes regardless of your setting Areas covered in part one: Emphasize early...
Discharge Planning is one of the most important functions that case managers and Board Certified Patient/Health Advocates perform. Depending on where you meet your patient, an inpatient hospital or rehabilitation facility, an outpatient rehabilitation facility, a...
