A few weeks ago, I recorded a vlog titled: Becoming Your Best Advocate. The recording gave tips that people could use to navigate the complex world of healthcare. In this post, I wanted to share another tip that can help improve communication, allow you to understand...
Today we hear a lot of talk in the news on the need for transparency in healthcare. Hospitals, physicians, and other providers are being required to post hat their prices for the services they provide. The US healthcare system is the only provider of services where...
Over the past few weeks, I have been helping a few friends navigate the healthcare system as they have had challenges that left them confused, frustrated and worried. As I look back on each situation, I realize the missing link in each situation was effective...
There are a few events that people live through and remember where they were and what they were doing years after an event. September 11th is one of those events. It seems unbelievable that on September 11, 2019, we will mark 18 years since that terrible day when the...
A mentor once told me if you have a complaint share it but come to the table with a recommendation on how you would solve the problem. If you go to a restaurant and don’t have a good experience, most people ask to talk to a manger to share their frustration and...