Case management is an integral part of the healthcare delivery system. Today, case managers are in every sector of the healthcare system. Their work ensures people have access to appropriate care, contain healthcare costs and work to make sure those they are called to provide care receive safe quality care.

Despite the vital work case managers provide, many patients and their caregivers still do not know how to find a case manager when they are thrust into the healthcare system. Also, many members of the healthcare team do not recognize the value case managers bring to their organizations. We hope that this particular report opens the eyes of those in charge to the critical work case managers are doing across the care continuum.

The 2018 Case Management Salary and Trends Special Report provides a visual snapshot of the practice of case management and the professional who make up the practice. The report shares the input of over 1000 case management professionals who weighed in to answer questions in seven areas that included; demographics, work setting, models of practice, salaries, outcomes, job satisfaction and professional development.

This Special Report is a valuable tool case management leaders can use as they discuss strategies to tackle the challenges facing their organizations. The report identifies trends impacting the industry and highlights the resources needed to allow case management professionals to do their work in improving the delivery of care.

We invite you to download the Full 2018 Salary and Trends Special Report, share it with your teams, and utilize the report to make improvements within your department. Please scroll down to the bottom of the article and enter your Name and personal email address to receive your Special Report.

We look forward to your comments and also recommendations for areas you would like us to cover in the 2019 Case Management Salary and Trends Survey.

Anne Llewellyn, RN-BC, MS, BHSA, CCM, CRRN

Nurse Advocate and Author of the Report


Deanna Cooper Gillingham RN, CCM 

Owner, The Stay at Home Nurse and Publisher of the Report

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